Feb 22, 2021
It's no secret that independent insurance agents have been frustrated with the lack of innovation inside their agency management systems. Even in 2021, many AMS' still struggle with data standardization, won't or can't connect to other solutions (or make it unaffordable) and don't provide the functionality necessary to...
Feb 15, 2021
Yep, there's a wrong way to build automation. And if built without these principles in mind, it can wreak havoc on your customer experience and business process. Nate Manns, b atomic Architect, and Anna Shaffer, head of b atomic motorsports, explain where to start.
Feb 8, 2021
IVANS, the connectivity highway between independent agents and carriers, has only ever passed policy data through the indie agent's base tech: the Agency Management System. That changed in January, 2021. IVANS connected for the first time directly to a CRM, better agency. How have AMS' reacted? What does...
Feb 1, 2021
Allie Vaughan and Syd Roe discuss the journey of the neon marketing crew and why creating an omni-channel insurance experience has been tougher than we originally thought.